Support

Support

Support

Support

Support

The DevsOperative Support Subscription lets you focus on your business, while we focus on your platform. Our certified experts will give you the confidence that your clusters are secure and performing optimally.

1

Break Fix Support

  • On demand support

  • Live debugging via video conferencing

  • Certified Kubernetes experts

  • Extend your support team with DevsOperative tier 2 support

2

Customer Support Portal

  • Access to your own personalized service and support portal

  • A simple front door for all new requests and incidents

  • Organized triage documentation

  • Clear communication and transparency of issues and projects being worked on

  • Status page monitoring critical supported systems

3

Kubernetes Cluster Maintenance

  • Upgrading critical cluster components

  • Cluster CVE patching and scanning

  • Cluster version upgrades to stay current

  • Verification of cluster compliance to professional standards

4

Cloud Native Architectural Guidance

  • White-glove assistance in developing personalized technology roadmaps

  • Live demonstrations

  • Ongoing architectural assistance and optimization

  • We’ll be your guide through the implementation and common usage of many CNCF tools and projects

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